Aldoshnos Terms of Use

These Terms of Use (“Terms”) govern your access to and use of Aldoshnos.com (the “Website”), including all content, features, and services offered through the Website (e.g., browsing on-trend footwear, bags, and accessories, creating an account, placing orders). By accessing or using the Website, you (“User” or “you”) agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy (all available on Aldoshnos.com). If you do not agree to these Terms, please do not access or use the Website.

1. Eligibility to Use the Website

1.1 Age Requirement: You must be at least 18 years old to use the Website, or have the legal consent of a parent or guardian if you are between 13 and 17 years old. By using the Website, you confirm that you meet this age requirement or have obtained necessary consent.

1.2 Legal Capacity: You must have the legal capacity to enter into binding contracts (e.g., not under guardianship, not a minor without consent) to place orders or use paid services on the Website.

1.3 Account Registration: To access certain features (e.g., order tracking, saving favorite products, storing shipping addresses), you may need to create a personal account. When registering, you must provide accurate, complete, and up-to-date information (e.g., full name, email address, phone number). You are responsible for maintaining the confidentiality of your account credentials (username, password) and for all activities conducted under your account. Immediately notify us at [email protected] if you suspect unauthorized access to your account.

2. Permitted Uses of the Website

You may use the Website only for lawful, personal, and non-commercial purposes that align with the Website’s intended functionality, including:

Browsing product listings, descriptions, pricing, and style-related content (e.g., footwear 搭配指南，bag styling tips).
Creating and managing a personal account to track orders, save product preferences (e.g., favorite sneaker styles, preferred bag colors), and streamline future purchases.
Placing orders for footwear, bags, and accessories for personal use (not for resale, commercial distribution, or bulk purchasing for business purposes).
Contacting our customer care team for support related to the Website, products, or orders.
Subscribing to our newsletter (with your explicit consent) to receive updates on new collections, seasonal trends, and exclusive offers.

3. Prohibited Uses of the Website

You agree not to use the Website for any unlawful, fraudulent, or harmful purpose, including but not limited to:

Providing false, misleading, or inaccurate information when creating an account or placing an order (e.g., using a fake name, stolen payment details, or incorrect shipping addresses).
Accessing, modifying, or disrupting the Website’s technical infrastructure (e.g., servers, databases, coding) or bypassing security measures (e.g., hacking, using automated bots to scrape product data, interfering with payment processing systems).
Using the Website to sell, resell, or distribute products purchased from Aldoshnos for commercial gain (e.g., listing Aldoshnos footwear on third-party platforms like eBay, Facebook Marketplace for profit).
Uploading, transmitting, or sharing harmful content (e.g., viruses, malware, spam, phishing links) that could damage the Website, other users’ devices, or compromise personal information.
Violating intellectual property rights (e.g., copying, reproducing, modifying, or distributing product images, descriptions, brand logos, or style content without our written permission—see Section 4).
Harassing, intimidating, or violating the privacy of other users or our team members (e.g., sharing others’ personal information without consent, posting abusive comments in review sections).
Using the Website in a way that causes excessive load on our servers or interferes with other users’ access (e.g., repeatedly refreshing product pages to manipulate inventory displays, using scripts to automate order placement).

We reserve the right to suspend or terminate your access to the Website without prior notice if you violate these prohibited uses. We may also pursue legal action if your actions cause harm to our business or other users.

4. Intellectual Property Rights

All content on the Website—including but not limited to product images, descriptions, brand logos (e.g., “Aldoshnos”), trademarks, text (e.g., style guides, care instructions), videos, and design elements—is the exclusive intellectual property of Aldoshnos or our licensors. These rights are protected by global copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, display, or create derivative works from any Website content without our prior written permission. For example, you cannot use our shoe product images to promote another brand’s accessories, or repost our styling articles on your blog without attribution and approval.
The “Aldoshnos” name and logo, as well as product-specific marks (e.g., “Aldoshnos Street Sneakers”), are trademarks of Aldoshnos. You may not use these trademarks in any way that could cause confusion, imply affiliation with our brand, or dilute their value without our authorization.
If you believe your intellectual property rights have been infringed on the Website (e.g., unauthorized use of your design), please contact us at [email protected] with details of the infringement (e.g., proof of your ownership, location of the infringing content). We will investigate promptly and take appropriate action.

5. Product Information & Availability

5.1 Accuracy of Content: We strive to ensure that all Website content—including product descriptions, images, pricing, and availability—is accurate and up-to-date. However, we do not guarantee absolute accuracy. For example:

Product colors may vary slightly due to screen display settings (e.g., a “camel leather bag” may appear lighter on a phone screen than in person) or natural variations in materials (e.g., slight differences in leather texture).
Pricing may be adjusted without notice (though we will honor the price listed at the time you place an order, subject to payment verification and product availability).

5.2 Product Availability: Product listings on the Website do not constitute a guarantee of availability. Popular styles (e.g., limited-edition sneakers, trending crossbody bags) may sell out quickly. If a product you order is out of stock after purchase, we will notify you via email and issue a full refund (per our Refund Policy) within 2 business days.

5.3 Changes to Content: We reserve the right to modify, add, or remove Website content at any time without prior notice. This includes updating product collections (e.g., adding new seasonal footwear), revising care instructions (e.g., for leather accessories), or removing discontinued items.

6. Third-Party Links & Services

The Website may contain links to third-party websites or services (e.g., payment processors like PayPal, social media platforms like Instagram, style blogs, or courier tracking pages). These links are provided for your convenience only, and we do not control or endorse the content, privacy policies, or practices of third-party sites.

We are not liable for any damages, losses, or security risks arising from your use of third-party sites. For example, if you click a link to a style blog and encounter malware, we are not responsible for any harm to your device.
You access third-party sites at your own risk and should review their terms of use and privacy policies before providing any personal information or making purchases.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

Aldoshnos shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products (e.g., lost profits from delayed delivery of a bag, inconvenience from a website outage, damage to your device from third-party links).
Our total liability for any claim related to the Website or products shall not exceed the total amount you paid for the specific product(s) giving rise to the claim. For example, if you receive a defective pair of shoes costing \(80, our maximum liability is \)80 (either via refund or replacement).
We shall not be liable for delays or failures in Website access, order processing, or delivery caused by factors beyond our control (e.g., internet outages, server downtime, natural disasters, customs delays, or courier disruptions).

This limitation of liability does not apply to damages caused by our intentional misconduct, gross negligence, or violations of applicable law (e.g., failure to protect your personal information as required by privacy regulations).

8. Indemnification

You agree to indemnify, defend, and hold harmless Aldoshnos, its employees, directors, partners, and licensors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

Your violation of these Terms or applicable laws (e.g., using stolen payment details to place an order).
Unauthorized use of your account (e.g., if someone uses your account to make fraudulent purchases and we incur losses).
Harm caused to other users or third parties by your actions on the Website (e.g., posting defamatory comments about another user, sharing harmful content).

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in laws, Website features, or business practices (e.g., adding rules for new services like virtual styling consultations). When we make updates:

We will revise the “Last Updated” date at the top of this page.
We will post the updated Terms on the Website; if the changes are material (e.g., modifying refund eligibility or prohibited uses), we may also notify you via email (if you have an account) or a pop-up notice on the Website.
Your continued use of the Website after the updated Terms take effect constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any changes.

10. Governing Law & Dispute Resolution

10.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles.

10.2 Dispute Resolution: Before initiating legal action, you agree to attempt to resolve any disputes with us through good-faith negotiation. Contact us at [email protected] to discuss the dispute, and we will work with you to find a mutually acceptable solution (e.g., refund, replacement, or adjustment to your order). If negotiation fails, disputes shall be resolved through binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association (AAA), rather than through litigation. Arbitration decisions are final and binding on both parties.

11. Termination

We may suspend or terminate your access to the Website at any time, with or without cause, and without prior notice. Common reasons for termination include:

Violation of these Terms (e.g., reselling products, fraudulent activity).
Inactive account status (e.g., no logins or purchases for 12 consecutive months).
Legal requirements or requests from authorities.

Upon termination:

Your right to use the Website will immediately cease.
You must stop using all Website content and return or delete any materials you have downloaded from the Website (e.g., product images, style guides).
Provisions of these Terms that survive termination (e.g., intellectual property rights, limitation of liability, indemnification) will remain in effect.

12. Contact Us

If you have questions, concerns, or disputes related to these Terms, please contact our customer care team at:

Email: [email protected]

Subject Line: “Terms of Use Inquiry”

We will respond to your inquiry within 24 business hours (Monday–Friday) and work to address your concerns promptly.