Aldoshnos Terms of Purchase

These Terms of Purchase (“Terms”) govern your purchase of on-trend footwear, bags, and accessories (the “Products”) from Aldoshnos.com (“we,” “us,” or “our”). By placing an order on our website, you (“you” or “Customer”) agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy (all available on Aldoshnos.com). Please read these Terms carefully before completing a purchase.

1. Order Placement & Acceptance

1.1 Order Submission: When you submit an order on Aldoshnos.com, you make a binding offer to purchase the selected Products at the listed price (in USD, as specified in Section 3). All Product descriptions, images, and prices are subject to change without notice, but we will confirm the final price, Product details, and order summary in your order confirmation email.

1.2 Order Confirmation: We will send an “Order Acknowledgment” email within 1 hour of order submission to confirm we’ve received your request. This is not an acceptance of your order. Your order will be deemed accepted only after we send a “Shipping Confirmation” email (indicating your order has been processed and shipped), at which point a legally binding contract between you and Aldoshnos is formed.

1.3 Order Cancellation/Modification: You may request to cancel or modify your order (e.g., change Product size, update shipping address) within 2 hours of placing the order. After this window, we cannot guarantee cancellation or modification, as your order may have already entered the fulfillment process. To request changes, contact our customer care team at [email protected] with your order number and updated details.

2. Product Availability & Accuracy

2.1 Availability: All Products are listed subject to availability. In the event a Product you ordered is out of stock after order submission, we will notify you via email within 24 business hours and issue a full refund to your original payment method (per Section 6) within 2 business days.

2.2 Product Accuracy: We strive to provide accurate descriptions, images, and specifications for all Products (e.g., shoe material, bag dimensions, accessory care instructions). However, minor variations may occur due to factors like natural material differences (e.g., slight color variations in leather shoes) or screen display settings. Such variations do not constitute a defect and do not qualify for cancellation or refund unless the Product differs materially from its description.

3. Pricing & Payment

3.1 Currency: All prices on Aldoshnos.com are displayed and charged exclusively in United States Dollars (USD). No other currencies are accepted for payment.

3.2 Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment methods as indicated at checkout. By providing payment details, you confirm that the payment method is yours or that you have authorization to use it.

3.3 Payment Processing: Payment is processed at the time of order submission to secure your Products. We use industry-standard encryption (SSL) to protect your payment information (see our Privacy Policy for details). If payment is declined, your order will not be processed, and we will notify you via email to resolve the issue.

3.4 Taxes & Duties: Prices listed on Aldoshnos.com do not include applicable taxes (e.g., sales tax, value-added tax/VAT) or customs duties for international orders. You are solely responsible for paying all taxes, duties, or fees imposed by your local government. We recommend checking with your local customs authority to estimate potential costs before placing an order.

4. Shipping & Delivery

4.1 Fulfillment Time: We process and ship all orders within 1–3 business days of order acceptance (after the Shipping Confirmation is sent). Business days exclude weekends (Saturday and Sunday) and major holidays (e.g., Christmas, New Year’s Day), during which fulfillment may be temporarily delayed.

4.2 Delivery Time: Estimated delivery time for all orders (domestic and international) is 6–12 business days from the date of shipping. Delivery times may be extended due to factors beyond our control (e.g., customs delays, severe weather, logistical disruptions)—we will notify you of significant delays via email.

4.3 Shipping Costs: We offer free global shipping on all orders, with no minimum purchase requirement. No additional shipping fees will be charged at checkout or after order placement.

4.4 Order Tracking: Once your order ships, we will send a Shipping Confirmation email with a unique tracking link. You can use this link to monitor your order’s delivery status. For tracking issues, contact [email protected] with your order number.

5. Returns

5.1 Return Eligibility: You may return eligible Products for any reason (e.g., change of mind, fit issues) within 60 calendar days of delivery, provided:

The Product is unused, in its original condition (with all tags, packaging, and included extras—e.g., shoe dust bags, accessory gift boxes—intact);
The Product is not a final-sale item (marked “Final Sale” on the product page) or custom/personalized item (e.g., monogrammed bags) unless it arrives defective or materially different from its description.

5.2 Return Process: To initiate a return, contact [email protected] with your order number, Product details, and reason for return. We will provide a pre-paid return label (for all orders, domestic and international) or detailed return instructions within 24 business hours. You must ship the Product back to our warehouse within 7 days of receiving return instructions.

5.3 Return Condition: Products returned in non-eligible condition (e.g., used, damaged, missing tags) will be rejected, and we will ship the Product back to you at your expense. You will not be eligible for a refund in such cases.

6. Refunds

6.1 Refund Eligibility: Refunds are issued only for:

Canceled orders (per Section 1.3);
Out-of-stock Products (per Section 2.1);
Eligible returns (per Section 5);
Defective, damaged, or materially incorrect Products (we will issue a full refund, including any applicable taxes/duties you paid, upon verification).

6.2 Refund Processing Time: After we receive and inspect your returned Product (or confirm order cancellation/out-of-stock status), we will process your refund within 2 business days. Refunds are credited to your original payment method, and funds will appear in your account within 5–10 business days (depending on your payment provider’s processing times).

6.3 Non-Refundable Items: Final-sale items, custom/personalized Products (unless defective), and any taxes/duties paid to your local government are non-refundable.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

Aldoshnos shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our Products (e.g., loss of use, inconvenience, lost profits).
Our total liability for any claim related to your order (e.g., defective Products, delivery delays) shall not exceed the total purchase price of the affected Products.

8. Changes to These Terms

We may update these Terms from time to time to reflect changes in laws, business practices, or website features. When we make changes, we will revise the “Last Updated” date at the top of this page and post the updated Terms on Aldoshnos.com. Your continued use of our website or placement of orders after the update constitutes acceptance of the new Terms.

9. Contact Us

If you have questions, concerns, or disputes related to these Terms, please contact our customer care team at:

Email: [email protected]

We will respond to your inquiry within 24 business hours and work to resolve any issues promptly.